Privacy Policy
In short: WinQ Live does not collect, store on a server, sell or share any personal data. There are no accounts, no analytics, no advertising and no tracking. The app talks only to your mixing console on your local network.
1. Who we are
WinQ Live is made by WIN Sound Lab (2365 Dalgubeol-daero, Suseong-gu, Daegu, Republic of Korea). For anything about privacy, write to support@winsoundlab.com.
2. What the app does with the network
WinQ Live connects to the mixing console you choose, on your local network, to read its real-time analyser (RTA) and to read and write its graphic EQ and related settings. This traffic stays between your device and your console. Audio never passes through the app.
On Apple devices the app asks for Local Network access for exactly this purpose. On Android the Internet and network-state permissions are needed to open a connection to the console; the app does not contact any server of ours.
3. What is stored, and where
- App settings, measurement sessions and a backup of your console's original EQ (so it can be restored after a crash).
- Your trial and purchase status.
All of this is kept only on your device. Deleting the app deletes it. We cannot see it.
4. Purchases
Purchases and subscriptions are handled entirely by Apple (App Store) or Google (Google Play). We never receive your name, card or payment details. The stores give us sales reports that do not identify you personally. Their own privacy policies apply to those transactions.
5. Support email
If you write to us, we use your email address and what you send only to answer you. We keep it no longer than needed for that and delete it on request.
6. Children
WinQ Live is a professional audio tool and is not directed at children. We do not knowingly collect any information from anyone, including children.
7. Your rights
Because we hold no personal data from the app, there is nothing to access, correct or delete on our side. For support emails, ask us and we will delete them.
8. Changes
If this policy changes — for example if a future version adds a feature that needs data — we will update this page and the date above before that version is released.
9. Contact
WIN Sound Lab · Privacy contact: Hyun A Lee · support@winsoundlab.com